The patron of the Giving Feedback Pill is Zühlke Group who have feedback as an integral part of their culture and so it’s easy for people to share their thoughts to each other. Zühlke is a great place if you want to work in such culture.
If you are sick of repeating the same feedback – here’s what you should change.
The trick when giving feedback: it’s not about you!
What usually happens:
- You notice a colleague doing something wrong.
- You tell them the right way.
- They accept it but then nothing changes.
- You repeat it a few times and at some point you give up.
But why nothing changes you wonder?
Well, they don’t really care about your feedback.
Why?
Because the impact of your behavior is nothing they care about.
It’s something you care about.
So this is where you have to change.
📌 Here is the solution:
Every behavior has several impacts.
Find the one that the other person cares about.
Connect the behavior to the impact they care about.