The People Skills Formula

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In People Skills For Analytical Thinkers, Gilbert Eijkelenboom describes human behaviour using an algorithm based on human needs and beliefs:

  • Person wants to get {NEED}
  • Person thinks {BELIEF}
  • That is why person does {BEHAVIOR}
The_People_Skills_Formula_

If you want to understand why a person is behaving in a certain manner, find out their needs & beliefs.

Find out more in Chapter 11 of Gilbert’s book. 😊

You can experience a similar Iceberg model by taking our Fight or Flight Soft Skill Pill where you learn to understand the other person’s needs by asking the right questions. 🥊

Want to improve your soft skills? Just subscribe below for “A Dose of Soft Skills” 🤗