Understand What Will Happen Before Looking for Solutions

If you want to win a conflict:
❌ Don’t be quick to reject requests.
❌ Don’t rush into sharing your different position.
❌ Don’t point out the flaws of their ideas.

Of course, you can do those…

But we’d suggest you first try to:
✅ Ask questions to understand.
✅ Find out what’s the implication of the problem.
✅ Dig deeper to see the other person’s needs.

To sum up: start with curiosity, and delay your position.

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